Dubai Police Clearance Certificate Status Check, Apply Online 2026

If you live in Dubai, you need to have a police Clearance Certificate. Think for a Moment, everyone in their life has to take steps like employment, study abroad, plans to move outside the country, and all of those journeys will become real when you have a Dubai Police Clearance Certificate

Let’s take part to make your life better with the given Guidelines. In very simple words, I wanna say just go to official websites and find your option “Police Clearance certificate”, and the website will help you to cover all and everything in the same place.

But step-by-step guidelines are also given below if you need visual guidelines first. Whenever you feel confused, you can come back to our blog and clear your issue.

What Is a Police Clearance Certificate & Why Is It Important?

A Police Clearance Certificate (PCC), also known as a Good Conduct Certificate, is an official document that confirms whether a person has a criminal record in the United Arab Emirates. It reflects an individual’s legal standing, which may also involve checking for outstanding issues such as Dubai Police fines.

This document is important because:

  • Employers use it for hiring decisions
  • Immigration authorities require it for visa approvals like Canada,UK, Australia or EU
  • Universities request it for admissions (specially in case of abroad studies)
  • Government bodies use it for licensing and verification

In short, it builds trust. Without it, many applications may get delayed or even rejected. Many authorities want to check your background before giving approval, which is why this document plays such a big role.

Who Needs a Police Clearance Certificate Dubai?

Of course, anyone 18+ can apply. If you are planning to move forward in your career, education, or travel, this certificate acts as proof that your record is clear and your conduct has been good—something you can further support by completing a Dubai police fine check beforehand.

Police Clearance Certificate Dubai

Even if it’s not always mandatory, many organizations still request it as part of their internal verification process.

Eligibility Criteria for PCC UAE

To apply for a PCC (Police Clearance Certificate) in Dubai, you generally need:

  • A current or previous UAE residency record
  • No pending or unresolved criminal cases
  • You sholud be 18+ as it is a not something for child

Both residents and former residents can apply. However, the process slightly changes depending on your location. In most cases, PCC is relevant for adults, as it is linked to employment, visas, and legal processes.

Methods To Get Police Clearance Certificate Dubai

How to Apply for a Dubai Police Clearance Certificate Online?

Step 1: Open the Website 

You can apply for this certificate online via the Dubai Police website or smart app, without visiting a police station. It is quick, and many people prefer this method.

To start, open the official Dubai Police website: Dubai Police

Or you can:

  • Download the Dubai Police Smart App
  • Use it on Android or iOS

Then go to:

  • Services: Individual Services / Certificates & Permits

This is where you find online Police Clearance Certificate Dubai services.

How to Apply for a Dubai Police Clearance Certificate Online?

Step 2: Select the Certificate Service

Now look for:

This opens your Dubai PCC application page.

  • Police Clearance Certificate Or Good Conduct Certificate
  • You can find it by: Searching in the bar, OR Browsing under Permits and Certificates
  • Then click: Dubai Police Clearance Certificate service

You will see:

  • Eligibility details
  • Required documents
  • Fees
  • Service options
Methods To Get Police Clearance Certificate Dubai

Step 3: Log in and Complete the Application Form

Now log in using:

  • UAE Pass, OR
  • Emirates ID linked account, OR
  • Email/mobile login

Then fill in your details carefully:

Personal Details:
  • Full name (same as passport + Emirates ID)
  • Date of birth
  • Nationality
  • Passport number
  • Emirates ID number (if available)
Purpose of Certificate:

Choose what you need it for:

  • Job / Work visa
  • Immigration / PR
  • Study
  • Licensing

Also select:

  • Inside UAE or outside UAE usage
  • Active email
  • Mobile number

 These are important because Dubai Police sends your updates and final PCC PDF here.

 These are important because Dubai Police sends your updates and final PCC PDF here.

Step 4 : Upload the Required Documents

Now upload your documents clearly.

 If you are inside UAE:
  • Emirates ID (front + back)
  • Passport copy (bio page + visa page if available)
  • Recent passport-size photo (white background)
 If you are outside UAE:
  • Passport copy
  • Previous UAE visa copy (if available)
  • 10-fingerprint card from local police
  • UAE Embassy attestation on fingerprint card

 Make sure:

  • Files are clear
  • Not blurry
  • Correct size and format
Upload the Required Documents for dubai police clearance certificate

Step 5: Pay the Applicable Fee

After uploading documents, the system shows your Dubai Police Clearance Certificate fee.

Typical fees:
  • UAE citizens: AED 100 approx
  • Residents: AED 200–350 approx
  • Outside UAE applicants: higher fees

You may also see:

  • Knowledge fee
  • Innovation fee (small extra charge)
Payment methods:
  • Debit / Credit card
  • Apple Pay or other digital wallets

After payment:

  • You get a reference number
  • You also get confirmation via SMS/email
Pay the Applicable Fee for dubai police clearance certificate online

Step 6: Submit, Track Status Online, and Download the Certificate

Now click Submit to send your application.

Track your application:

Go to:

  • Dubai Police website or app
  • Open Application Status or My Requests
  • Enter your reference number

You will see updates like:

  • Submitted
  • Under processing
  • Approved
  • Completed
Processing time:
  • A few hours to 2 to 3 working days
  • Sometimes, even within 24 hours, if everything is correct

Dubai police clearance certificate  Download:

Once approved:

  • Open request
  • Click Download Certificate
  • Save your Good Conduct Certificate (PDF)

How to Apply for a UAE Police Clearance Certificate Through the MOI UAE Portal

You can apply for a UAE Police Clearance Certificate through the Ministry of Interior (MOI) portal by using the Issuance of Clear Criminal Record Certificate e-service. You complete the form online, pay the fee, and then download the approved certificate from your account.

Step 1 :  Open the MOI UAE Portal

Go to the official Ministry of Interior UAE website in your browser: moi.gov.ae.

Then:

  • Click e-Services from the main menu
  • Open the list of MOI online services
  • Search for or locate Issuance of Criminal Clearance Certificate under Police / Policing Services → Certificate Services
How to Apply for a UAE Police Clearance Certificate Through the MOI UAE Portal
Log in with UAE Pass or Register for quick police clearance certificate

Step 2 : Log in with UAE Pass or Register

On the criminal clearance certificate page, click Start Service to begin the online process.

You can log in using:

  • Your UAE Pass digital ID, which is the preferred method for MOI UAE police clearance
  • Or create an account on the MOI portal using your Emirates ID and contact details, then sign in

Step 3 : Open the Clear Criminal Record Certificate Application

After logging in, the system will take you to the Issuance of Clear Criminal Record Certificate application screen. Make sure you are on the correct service card that talks about issuing an official document about your criminal record and legal compliance.

  • Then click:Proceed Or Next .This will take you to the application form
Step 3 : Open the Clear Criminal Record Certificate Application
Step 4 :  Choose Where You Will Use the Certificate

Step 4 :  Choose Where You Will Use the Certificate

Now select whether the police clearance certificate will be used:

  • Inside the UAE
  • Outside the UAE
If you choose use inside the country:

Select:

  • Issuance emirate
  • Reason, such as work, study, immigration, or licence
  • Language, Arabic or English
If you choose use outside the country:

Select:

  • Issuance emirate
  • Requesting country
  • Delivery method shown on the portal

Step 5 : Enter Your Personal and Contact Details

Fill in your details carefully and make sure they match your official documents exactly.

Enter:

  • Full name
  • Date of birth
  • Nationality
  • ID or passport details
  • Emirates ID number, if you are a current UAE resident applying through the MOI UAE portal
  • Mobile number
  • Email address

These details are important because you will receive updates and the link to your issued criminal record certificate there.

Step 5 : Enter Your Personal and Contact Details
Step 6 : Upload the Required Documents for police clearance certificate pcc

Step 6 : Upload the Required Documents

Upload the required documents based on your situation.

If you are applying from inside the UAE:

Attach:

  • Clear copy of your valid Emirates ID
  • Copy of your passport
  • Any required visa page, as mentioned in the service instructions
  • A recent passport-size photograph that meets the requirements
If you are no longer a UAE resident:

Upload:

  • Fingerprint card issued by the police in your current country
  • UAE Embassy attestation on that fingerprint card
  • Passport copy
  • Last UAE visa copy
  • A short reason for the application, such as immigration, work, or study

Step 7: Review the Application Data Before Payment

Before paying, check everything on the summary screen.

Make sure these details are correct:

  • Personal information
  • Usage details
  • Uploaded documents
  • Purpose of the certificate
  • Country of use

This is especially important for police clearance for immigration or foreign work permits.

Click Next only after checking everything carefully. A small mistake can delay or even reject your MOI police clearance request.

Review the Application Data Before Payment
Step 8: Pay the MOI Police Clearance Fees Online

Step 8: Pay the MOI Police Clearance Fees Online

The portal will show the service fee based on:

  • Your nationality
  • Your place of residence
  • The certificate language

Review the fee details and accept the terms and conditions for the criminal clearance certificate service.

Then click:

  • Submit Or Pay. This will take you to the online payment gateway.

You can complete payment using:

  • Credit card
  • Debit card
  • Other supported online payment methods on the MOI gateway

After payment is successful, you will get a confirmation message with your application number or request ID for the clear criminal record certificate.

Step 9 : Submit the Request and Confirm

Once payment is done, confirm the final submission of your police clearance request.

The system will:

  • Save your application
  • Show your current status
  • Display your application ID on the MOI portal

You may also be asked to rate your service experience through a short customer survey. This does not affect your certificate processing.

Step 10: Track Your MOI Clearance Certificate Status Online

Go back to the MOI e-services area and open:

  • My Applications
  • Or My Requests

Then find the entry for Issuance of Clear Criminal Record Certificate using the request number you received after payment.

You can check the status, such as:

  • Under processing
  • Issued
  • Completed

You may log in again at any time to monitor your police clearance certificate status until it is marked as issued.

Step 11: Download Your MOI Police Clearance Certificate

When the criminal record certificate is issued, the status in your account will change to Issued, and a download option will appear.

Open the completed application and click:

  • View Certificate Or Download Certificate
  • This will open the PDF police clearance document.

Save the digital good conduct certificate to your computer or phone, and print it if a hard copy is needed.

If the certificate is for use outside the UAE, follow the certificate attestation process through the related Certificate Attestation service and the Ministry of Foreign Affairs (MOFA), as directed in the portal.

Use the downloaded MOI UAE police clearance certificate for your:

  • Work visa
  • Immigration application
  • Study permit
  • Professional licence

The purpose should match what you selected earlier in the application.

How to get a Dubai Police Clearance Certificate through EGSH?

You can get a police clearance certificate in Dubai through EGSH (Emirates Government Services Hub) by visiting their authorised centre. They will receive your documents once and let their team submit your good conduct certificate request through Dubai Police or the Ministry of Interior (MOI) on your behalf.

How to get a Dubai Police Clearance Certificate through EGSH?

What Is EGSH?

EGSH (Emirates Government Services Hub) is a government-authorised service centre in Dubai that offers official UAE government services, including police clearance certificate services, all in one place.

The centre is licensed and connected with Dubai Police and MOI systems, so your clear criminal record certificate application goes through official channels.

EGSH works like a one-stop government services hub. It handles:

  • Document checking
  • Application filing
  • Certificate collection
  • VIP support

This means you do not need to visit many departments on you.

Step 1: Contact EGSH and Book Your Visit

First, contact EGSH through their official website, phone, or WhatsApp to start your police clearance certificate request and book a convenient appointment.

  • EGSH Office Location (Dubai) Office: Website: EGSH or Art of Living Mall, 1st Floor, Al Barsha 2, Dubai, UAE
  • DIRECT ACCESS: GET CLEARANCE CERTIFICATE
  • Phone / WhatsApp: +971 4 612 1810 (main contact number listed by EGSH) 

You can also walk in during working hours without an appointment if you want quick help with your Dubai PCC application.

Step 2: Go to the EGSH Service Centre

Visit the EGSH centre at Art of Living Mall, Al Barsha 2, Dubai, which is their physical location for government services in Dubai.

At the reception, tell the staff that you need a:

  • Police clearance certificate
  • Good conduct certificate

They will then assign you a dedicated consultant.

Step 3: Provide Your Personal Documents

Give your documents to the EGSH consultant for verification.

Usually, you need:

  • Emirates ID
  • Passport copy
  • Recent passport-size photo with a white background

If you are or were a UAE resident, also provide:

  • Copy of your UAE residence visa

If you are applying from outside the UAE or as a former resident, you must also provide:

  • Official fingerprint card attested by the UAE Embassy in your current country

EGSH checks all these documents first to make sure they meet Dubai Police and MOI UAE requirements before submitting your PCC application.

Step 4: Document Verification and Data Entry

The EGSH consultant checks that your:

  • Name
  • Passport number
  • Emirates ID
  • Nationality

Match your official documents exactly. This helps avoid mistakes in the police clearance certificate.

Then they enter your:

  • Personal details
  • Contact details
  • Purpose of certificate
  • Destination country

into the integrated Dubai Police or MOI e-services system.

Step 5: Channel Selection: Dubai Police or MOI

Based on your residency history and the authority asking for the certificate, EGSH decides whether to file your request through Dubai Police or the Ministry of Interior (MOI).

  • For applicants whose records are mainly in Dubai, EGSH usually uses the Dubai Police Good Conduct Certificate service.
  • For wider UAE records, they may use the MOI clear criminal record certificate e-service.

Step 6: Application Filing Through Official Systems

Once the correct channel is chosen, EGSH submits your police clearance certificate application through the Dubai Police online system or MOI Smart Services using your verified information.

They make sure these details are entered correctly:

  • Certificate language, Arabic or English
  • Reason, such as work, visa, immigration, or study
  • Country of use

This helps match the standards of the authority requesting the certificate.

Step 7: Payment of Government and Service Fees

EGSH calculates the official government fee for the police clearance certificate based on your category, such as:

  • Citizen
  • Resident
  • Applicant abroad

You pay:

  • The regulated government fee
  • The EGSH service charge

There are no hidden fees, and your PCC cost in Dubai is shown clearly.

Payment is completed at the centre, and EGSH uses the official Dubai Police or MOI payment gateway to finish your clear criminal record request.

Step 8: Application Processing and Turnaround Time

After submission and payment, your application is processed by Dubai Police or the MOI criminal records department through their internal systems.

In many cases:

  • Police clearance certificates via EGSH are issued within up to five working days when filed through Dubai Police
  • MOI smart services may be faster in some situations

EGSH keeps tracking your application status through the official portals, so you do not need to follow up with each authority separately.

Step 9: How EGSH Tracks Your Application Status

EGSH tracks each Dubai Police clearance certificate status or MOI police clearance status using the reference number generated by the government system.

They check the same:

  • Dubai Police application status tools
  • MOI e-services dashboards

but they do it on your behalf as part of the service.

When the status changes to issued, EGSH confirms that the good conduct certificate is ready and checks that all details on the digital PCC are correct.

Step 10 : Checking Status Yourself (Optional)

If you want to see the police clearance certificate status online directly, EGSH can give you your application reference number so you can log in to the Dubai Police website or MOI portal.

On Dubai Police, you can use the Application Status page to check the progress of your Dubai PCC.

On MOI e-services, you can view it under:

  • My Applications
  • My Requests

This gives you live visibility of the:

  • Verification stage
  • Processing stage
  • Issuance stage

even while EGSH handles the follow-up.

Step 11 : Receiving and Downloading Your Certificate Through EGSH

Once Dubai Police or MOI issues the police clearance certificate, EGSH receives the digital certificate or access to it through the official system.

Then EGSH informs you by:

  • Phone
  • Email
  • WhatsApp

that your good conduct certificate or clear criminal record certificate is ready.

You can:

  • Collect a printed copy from the EGSH centre
  • Or request the digital PCC PDF to be shared with you for online use with embassies, employers, or immigration portals

Step 12: Attestation and Use Outside the UAE (If Needed)

If your police clearance certificate will be used outside the UAE, EGSH can coordinate MOFAIC attestation as part of the same service.

They arrange the certificate attestation and help make sure your UAE police clearance is accepted by:

  • Foreign embassies
  • Consulates
  • Overseas immigration authorities

After attestation, you can submit the attested PCC for:

  • Work visas
  • Permanent residency
  • Citizenship
  • Overseas study applications

according to your case.

What This WhatsApp Method Actually Is?

The WhatsApp route is a service and typing centre support channel. It is not a replacement for Dubai Police or MOI UAE systems.

What This WhatsApp Method Actually Is?

The consultant uses your details from WhatsApp to apply for your Dubai Police clearance certificate / good conduct certificate through official online platforms.

Save +971 50 244 7519 in your phone as a contact for Dubai police clearance assistance. Open WhatsApp and start a chat saying you need a Dubai Police clearance certificate in Dubai for:

  • Work
  • Immigration
  • Study

Share these basic details in text:

  • Your full name
  • Your nationality
  • Your current location, inside or outside UAE
  • Whether you need the certificate for inside UAE or abroad

Take clear images or PDFs of your documents. If you are a current Dubai/UAE resident, send:

  • Emirates ID, front and back
  • Passport bio page
  • Current UAE residence visa
  • A recent passport-size photograph with a white background

The passport-size photograph will be used on your good conduct certificate. If you are a former resident applying from abroad, ask whether they need:

  • An attested fingerprint card from your current country, as required by UAE authorities (Very IMPORTANT ).

The WhatsApp consultant reviews your documents and checks whether you are eligible for a police clearance certificate in Dubai or at UAE federal level.

They decide whether to file through:

  • Dubai Police smart services
  • MOI UAE clear criminal record certificate

This depends on your history and where you lived.

You can say if you prefer:

  • Dubai Police clearance
  • MOI police clearance

But the final choice follows official rules.

The agent sends you a summary of how your Dubai PCC online request will be filed. They confirm the purpose of the certificate, such as:

  • Employment
  • Residence visa
  • PR
  • Study
  • Licence

They also confirm the destination country if you need PCC for immigration. They will ask whether you want the certificate language in:

  • Arabic
  • English
  • Both

This depends on the authority where you will submit it.

The service provider explains:

  • The official government fee for the Dubai Police clearance certificate
  • Their processing fee
  • Their service fee

They also tell you the approximate Dubai police clearance processing time, usually from a few minutes to a few working days depending on the channel.

You pay using the method they share, such as:

  • Payment link
  • Bank transfer
  • In-person card payment

Then they pay the official Dubai Police / MOI online gateway on your behalf.

After payment, the consultant fills in your data:

  • Dubai Police online portal
  • Dubai Police app
  • MOI Smart Services

They use the same information you sent on WhatsApp.

They correctly select:

  • Police Clearance Certificate
  • Good Conduct Certificate
  • Clear Criminal Record Certificate

Your UAE police clearance application is formally submitted with the attached documents and correct usage, inside the UAE or outside.

Once your request is recorded in official systems, they send you:

  • A screenshot, or
  • A message showing the application number or reference number

This reference number connects your WhatsApp request to the Dubai Police / MOI database. It is needed for any status checks. Keep this number safe because you may use it later to track your Dubai Police PCC status online yourself.

The service centre checks your police clearance application status through:

  • Dubai Police application status tools
  • MOI e-services dashboards

They monitor stages like:

  • Under verification
  • Processing
  • Issued

They update you via WhatsApp when there is any change. You can ask for an update at any time by sharing your reference number in the chat.

When the Dubai Police clearance certificate is issued, the consultant downloads the digital PCC PDF from the official portal. They send the PDF police clearance certificate to you directly on WhatsApp or via email so you can download and store it.

If you need a printed and stamped copy, you can:

  • Collect it from their office
  • Ask them how to print and use the digital good conduct certificate

The issued Dubai Police good conduct certificate normally shows:

  • Your name
  • Your passport details
  • Confirmation that you have no criminal record in Dubai/UAE for the covered period

The certificate is usually valid for around 3 months, so submit it quickly for:

  • Visa
  • Job
  • Immigration applications

If you later need attestation for use abroad, the same WhatsApp service can often help with:

  • MOFAIC attestation
  • Embassy legalisation

This depends on UAE rules.

How to Get a Dubai Police Clearance Certificate Through the DubaiNow App?

The DubaiNow app is an official government super-app. It lets you apply for a Police Clearance Certificate under the Secure Police & Legal section.

How to Get a Dubai Police Clearance Certificate Through the DubaiNow App?

Step 1: Install and open the DubaiNow app

Download DubaiNow from:

  • Apple App Store
  • Google Play Store

Search for DubaiNow.

Install the app and open it. You will see categories of Dubai government services, including:

  • Bills
  • Visas
  • Transport
  • Police and legal services

Step 2: Sign in using UAE Pass

  • Tap Sign in and log in with your UAE Pass.
  • UAE Pass links your Emirates ID and gives unified access across Digital Dubai services.
  • Grant the requested permissions so DubaiNow can securely retrieve your verified identity for Dubai Police smart services.

Go to Secure Police & Legal services

On the home screen, select the Secure Police & Legal category.

In this section, DubaiNow lets you:

  • Apply for Police Clearance Certificates
  • Find nearby police stations
  • Check court case status

Tap Police Clearance Certificate to start your Dubai PCC online application.

Choose emirate, usage, and certificate details

Select Dubai as the issuing emirate if your records are primarily with Dubai Police.

Choose whether the police clearance certificate is for:

  • Inside UAE
  • Outside UAE

Then select the purpose:

  • Employment
  • Visa
  • Immigration
  • Study
  • Licence

Pick the certificate language:

  • Arabic
  • English
  • Both

Choose the one that matches the requirement of the authority where you will submit it.

Confirm your personal data

DubaiNow pulls your name, Emirates ID, and basic details from UAE Pass, so most fields are already pre-filled.

Check that these details match your current passport exactly:

  • Passport number
  • Date of birth
  • Nationality

Update your:

  • Email address
  • Mobile number

These are used for notifications about your police clearance certificate status.

If the app asks for uploads, attach:

  • Passport copy
  • UAE residence visa page
  • Recent passport-size photograph
  • You can use your phone camera or files.
  • For many residents, Emirates ID data from UAE Pass is already enough, but follow whatever document list DubaiNow shows on screen.
  • Applicants who are no longer in the UAE may have to apply via MOI Smart Services instead. DubaiNow will guide you or show the correct route if your profile does not fit.

Review the police clearance certificate fee shown in the app before paying.

Pay using:

  • Credit card
  • Debit card
  • Any other digital payment option supported inside DubaiNow

Wait for the in-app payment confirmation screen. This also confirms that your Dubai Police clearance request has been submitted.

  • After payment, tap Submit to finalise your Dubai PCC application.
  • The app shows a reference number or request ID for your Police Clearance Certificate.
  • Save it or take a screenshot.
  • You may also receive an SMS and email from Dubai Police or Digital Dubai confirming that the police clearance request is in progress.

Open DubaiNow later and go to:

  • My Requests
  • My Services
  • Police & Legal history

The section name can vary by version. Locate your Police Clearance Certificate request using:

  • The date
  • The reference number

This lets you see whether it is under processing or issued. You also receive push notifications when:

  • The good conduct certificate is approved
  • Additional information is needed

When your Dubai Police clearance certificate is ready, the status in DubaiNow changes to:

  • Issued
  • Completed

Open the request details and tap:

  • Download Certificate
  • View PDF

This gives you the digital police clearance certificate on your phone.

Save the PCC PDF to your:

  • Device
  • Cloud storage

Then share it with:

  • Employers
  • Embassies
  • Immigration portals

If a printed copy or attested certificate is needed for use abroad, you can then proceed for MOFAIC and embassy attestation following UAE guidelines.

Through the Dubai Police General Headquarters

Dubai Police General Headquarters in Al Twar, Al Qusais is one of the main places that handles police clearance certificate services in Dubai.

Through the Dubai Police General Headquarters

What to carry?

Take these documents with you:

  • Emirates ID
  • Passport copy
  • UAE residence visa page
  • Recent passport-size photograph

What to do at the counter?

At reception, tell the staff that you want a:

  • Police Clearance Certificate
  • Good Conduct Certificate

Then take a token for the:

  • Certificates & Customer Happiness section

What happens next?

When your turn comes:

  • The officer or receptionist enters your personal details
  • Your contact information is added
  • The purpose of the certificate is entered into the Dubai Police system

You will also confirm:

  • Whether the certificate is for inside UAE or outside UAE
  • The certificate language:
  • Arabic
  • English
  • Both

The staff member then:

  • Scans or uploads your documents
  • Links them to your police clearance request in the internal database

Payment and receipt

After that, you pay the Dubai Police clearance certificate fee at:

  • The cashier
  • A self-service payment terminal

You can use:

  • Card
  • Supported digital payment

After payment, you receive:

  • A printed receipt
  • An application number

This number is your reference for Dubai Police PCC status.

Processing and issue

Your application is then processed by the:

  • Criminal Investigation / Records Department

They check your criminal record status in Dubai and the UAE.

Processing usually takes:

  • Same day
  • A few working days

This depends on workload and whether your record is clear.

Once issued:

  • The police clearance certificate is generated as a digital document
  • It is linked to your file

You may receive:

  • An SMS
  • An email with a download link

Or you may collect a printed certificate at the same headquarters, if requested.

How to check status online?

To see the status online:

  • Log in to the Dubai Police website or app
  • Go to Application Status
  • Enter your application/reference number from the receipt

When the status shows Issued, you can download the:

  • Good Conduct Certificate PDF

Even if you applied at the headquarters, the certificate can still be downloaded online.

Through Smart Police Stations, Drive-Through and Service Centres

What these services are?

Smart Police Stations (SPS) are 24/7 self-service stations where you can get services like Good Conduct Certificates without counters or queues.

These SPS locations use:

  • Touchscreens
  • Scanners
  • Secure video booths

They provide Dubai Police services, including certificate services, around the clock.

How to apply?

Go to a nearby Smart Police Station, for example:

  • City Walk
  • DAFZ
  • Other listed locations

Then select:

  • Certificates Services

From the menu, choose:

  • Good Conduct Certificate
  • Police Clearance Certificate

Authentication

You authenticate yourself using:

  • Emirates ID
  • UAE Pass
  • Other identification methods shown on the SPS screen

The station then:

  • Pulls your personal data
  • Opens the police clearance application form on the interface

Information you confirm

You confirm:

  • Your name
  • Nationality
  • ID number
  • Mobile number
  • Email

You also specify:

  • The purpose of the police clearance certificate
  • The country of use

If needed, you use the built-in scanner and camera to upload extra documents such as:

  • Passport copies
  • Photos

You also select:

  • Inside UAE or outside UAE
  • The certificate language

Make sure it matches the requirement, for example:

  • English for immigration

Payment and confirmation

The SPS system calculates the police clearance service fee.

You pay using:

  • Card
  • Online payment terminal inside the station

After payment:

  • The SPS displays a confirmation screen
  • It shows a reference number
  • It may print a receipt, if the machine supports printing

Your clear criminal record certificate request is then processed through the same backend systems used for online and in-person applications.

Drive-through and staffed service centres

For drive-through or staffed police service centres, the process is similar.

The difference is:

  • You get help from customer happiness staff
  • You do not use a fully self-service booth

You present your documents, and the staff:

  • File your good conduct certificate Dubai application
  • Help with payment at a service counter or drive-through window, where available

How to check status?

You can check the status by:

  • Using the Dubai Police app or website and entering your reference number
  • Revisiting the Smart Police Station or service centre and asking staff or the kiosk to show the current status

When the PCC is issued:

  • You can download the digital certificate through Dubai Police online channels
  • Or request a printed copy from the service centre

 Using Authorised PRO / Attestation Agencies

Authorised PRO, typing, and attestation agencies in Dubai act as intermediaries.

They help you apply for a Police Clearance Certificate through:

  • Dubai Police
  • MOI

They do not issue the certificate themselves.

These agencies may include:

  • Amer centres
  • Document clearing offices
  • Visa services centres
  • Attestation companies

How the process works?

You contact a reputable PRO or attestation agency and clearly say that you need:

  • Dubai Police clearance certificate
  • UAE PCC

This may be for:

  • Employment
  • Immigration
  • Study

Documents they usually ask for

They usually give a document checklist that includes:

  • Passport copy
  • Emirates ID
  • Last UAE visa
  • Photo
  • Reason for application

For ex-residents, they may also ask for:

  • Attested fingerprint report

Submitting Your Documents

You can provide documents:

  • Physically at their office
  • By scanned copy through email or WhatsApp

This depends on their process.

The PRO staff then:

  • Check that your personal data and documents match the requirements for Dubai Police Good Conduct Certificate or MOI clear criminal record certificate

Application Submission

They submit your PCC application through:

  • Dubai Police website or app
  • MOI e-services portal

They use:

  • Their own access
  • Your details

They also pay the official government fee on your behalf through the online payment gateway.

You pay:

  • The government fee
  • Their service charge

Reference number and tracking

After submission, the agency receives:

  • A reference number
  • An application ID

They record it against your file.

They use this number to track your PCC status through:

  • Official Dubai Police status pages
  • MOI status pages

They can also share the number with you if you want to monitor it yourself.

Certificate delivery

Once the police clearance certificate is issued in digital format, the agency downloads the PCC PDF from the official portal.

They then provide it as:

  • Email
  • WhatsApp message
  • Printed copy

This depends on what you requested.

If the certificate is for use abroad

If the certificate is intended for use abroad, many agencies also handle:

  • MOFA attestation
  • Embassy attestation

This turns the Dubai Police clearance into a fully legalised document for international use.

You can then submit the attested PCC to:

  • Foreign embassies
  • Immigration departments
  • Employers
  • Universities

It serves as proof of a clear criminal record in the UAE.

Dubai Police PCC vs MOI PCC  What’s the Difference?

This is where many people get confused.

  • Dubai Police PCC: Covers records within Dubai
  • UAE Ministry of Interior PCC: Covers all Emirates (federal level)

Which one should you choose?

To be Honest Answer :  It depends on the requirement. Some authorities accept both, while others specifically ask for a federal MOI certificate.

Always follow the instructions given by the requesting authority.

FeatureMOI Federal PCC (UAE police clearance certificate)Dubai Police PCC (Dubai police clearance certificate)
Issuing authorityMinistry of Interior (MOI), UAEDubai Police
CoverageAll emirates (federal)Emirate of Dubai only
Application channelsMOI website, MOI UAE appDubai Police website, Dubai Police app, Smart Police Stations
Typical processing timeOften minutes via MOI smart servicesA few hours to up to 2–5 working days
Standard fees (domestic use)About AED 50 for citizens and residentsAED 100 for citizens, AED 200 for residents
Applicants abroadAround AED 100About AED 300
ValidityFormally 30 days from issueTypically 3 months from issue
UsageWhen an authority asks for “UAE‑wide” or federal PCCWhen an authority asks specifically for Dubai Police PCC or accepts emirate‑level proof

Documents Required for Police Clearance Certificate Dubai

For Applicants Inside UAE

You’ll usually need:

  • Emirates ID
  • Passport copy
  • UAE residence visa copy
  • Recent passport-size photo

For Applicants Outside UAE

If you are applying from abroad, you typically need:

  • Passport copy
  • Old UAE visa copy (if available)
  • Recent photos
  • 10-fingerprint card from local police
  • Attestation from UAE Embassy

This fingerprint step is important because it helps match your identity with UAE records.

Processing Time & Fees

Processing time usually depends on your case:

  • Residents → often 1 to 3 working days
  • Some cases → may take up to 5 working days
  • Applications with missing documents → can take longer

Fees vary depending on:

  • Applicant type (resident/non-resident)
  • Authority used (Dubai Police or MOI)

Police Clearance Certificate Attestation

If you plan to use your PCC outside the UAE, attestation is required.

The process usually includes:

  • Verification by UAE authorities
  • Attestation by the Ministry of Foreign Affairs
  • Legalization by the embassy may be needed.

This ensures your certificate is accepted internationally.

Common Mistakes to Avoid

Most people make mistakes in this part.

You should not make these mistakes 

  • Uploading wrong or unclear documents
  • Entering the wrong personal details
  • Not knowing which authority to use (Dubai Police or Ministry of Interior) IMP
  •  Not doing fingerprint attestation for applications, WHEN outside the country

Even A small error can delay your certificate.

Dubai Police Clearance Certificate Sample

Shaikh Shah Hamdan
Shaikh Shah Hamdan

Contact US

Contact us if You have any questions related to Dubai Police Fines, Dubai police fine inquiries and payment related issues. Do not hesitate to contact at:

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Dubai Police Clearance Certificate FAQs

If you are planning to apply for a Dubai Police Clearance Certificate, also known as a Good Conduct Certificate, this simple FAQ will help you understand everything step by step.

  • You can apply for a Dubai Police Clearance Certificate online through the Dubai Police website, the Dubai Police app, or the DubaiNow app. These online options are the fastest and most popular.
  • If you prefer face-to-face help, you can also visit a Dubai Police service centre or a Smart Police Station. The process is simple. Fill the form, upload or submit your documents, and pay the required fee.

  • If you are already living in the UAE, getting your Dubai Police PCC is very easy. Just apply through the Dubai Police app or website using your Emirates ID.
  • Upload your documents, pay online, and once your Police Clearance Certificate Dubai is ready, you can download it directly. No need to visit any office, which makes the whole process super convenient.

The Dubai Police Clearance Certificate cost depends on your status:

  • UAE citizens: around AED 100
  • UAE residents: around AED 200
  • Applicants outside UAE: around AED 300 or more

Prices can change, so always check the final fee on the official portal before payment.

The Dubai Police Clearance Certificate processing time is usually quick.

  • Online applications: about 24 to 72 hours
  • In-person or overseas applications: up to 5 working days or more

If your documents are correct, you will usually get it faster.

  • If your stay and record are mainly in Dubai, then a Dubai Police Clearance Certificate is usually required.
  • If your record covers multiple emirates, then you may need a certificate from the Ministry of Interior (MOI), which is a federal criminal record certificate.

Always follow the exact requirement given by your employer, embassy, or immigration office to avoid delays.

Inside UAE:
Apply online through Dubai Police or MOI platforms, or visit a service centre using your Emirates ID and passport.

Outside UAE:
You can still apply online, but you will usually need:

  • Attested fingerprint card
  • Passport copy
  • Old UAE visa copy

Your Dubai Police Clearance Certificate is usually sent digitally or through an embassy or courier.

The easiest way is online through the Dubai Police website, app, or DubaiNow app. From my experience, online is the best option because you can apply, pay, track, and download your certificate all in one place without visiting any office. It saves time and effort.

Yes, you can. If your Dubai Police PCC online application is not working, just visit a Dubai Police service centre, Smart Police Station, or an authorised typing centre.

Take your documents and payment receipt with you. The staff can check your request and help you fix it or submit a new one correctly.

A Dubai Police Clearance Certificate proves that you have no criminal record in the UAE. This makes it very important for:

  • Job applications
  • Visa processing
  • Immigration
  • Professional licences
  • Higher education
  • Government services

It is often a must-have document for moving forward in your career or life plans.

If you do not submit your Good Conduct Certificate Dubai when it is required, your process can stop. Your visa, job application, immigration case, or licence approval may be delayed, put on hold, or even rejected until you provide a valid Police Clearance Certificate.

Final Thoughts

In the end, Just keep two Important things in your Mind. First You should have a proper App “ Dubai Police App” because it contains all important stuff and updates and keep your data and application altogether. Second Make sure, when you need to apply from MOI and when from Dubai Police (Already explained above).

Moreover also make sure to know you are applying from inside or outside the DUBAI. Knowing these things will help both you  and your authorities to make Good Conduct Certificate Document for you.